Services to help

Services to help

Emergency Help

If at any stage you require immediate assistance including fires, accidents, assault then dial 111 and ask for the relevant assistance required at any time of the day. You should always be clear on your location before ringing.


Here to Help

The Police are here to help anyone at any time. When you move into your accommodation, find out where the local Police Station is and the contact phone number. You can either go to your local Police Station for help or call them on the phone. The police website has material translated into many different languages.

Language Line

The Police have access to a FREE telephone interpreting service called Language Line. It operates from Monday to Friday 10am – 6pm. When you contact the Police either in person or over the phone, just ask for Language Line and your language (e.g. Language Line Mandarin). Language Line is available in 35 languages.

Your Rights

A publication on ‘your rights as a victim’ is in several languages and is on the Ministry of Justice website:

Don’t hesitate to contact the police if you feel unsafe or threatened. Report any theft and crime to the police immediately
The Christchurch Central Police Station is located at 68 St Asaph St, Christchurch Central, Christchurch 8011, and can be reached at 03-363 7400. You can find your local police station here:

Legal Aid

Community Law

Community legal services are provided by 24 community law centres across New Zealand. Community law centres are funded by the Ministry of Justice to provide services that include:

Legal information and education.
Legal advice, assistance and representation – particularly for people who can’t afford to pay for legal services.

Helping People

These services play an important role in helping people avoid legal problems and resolve problems early. Community law centres can help people to address their legal needs and, when possible, prevent problems from escalating to the courts and other parts of the justice system.

Most centres employ lawyers and paralegals or community workers. Some also have volunteer lawyers and law students. Community Law Canterbury is located at 35 Riccarton Rd.